A proper form that opens inside WhatsApp
Customers fill in a booking, an enquiry or a rating without leaving the chat or opening a website. The answers land on their contact, ready for your team.
What your customer sees, and what watu does
FitZone GymBusiness account- Answers saved on Karan's contact
- Tag added: Trial booked
- Reminder set for Sunday 6 pm
*Illustration
What your team sees
How the screen looks in watu, filled with sample data.
*Illustration
How it works, step by step
- 1
Pick a ready form or make your own
Lead capture, booking, feedback and support forms are ready. Add your own fields and button label.
- 2
Send it where the customer is
From a chat, in a campaign or inside a chatbot.
- 3
The customer fills it inside WhatsApp
A proper form opens in the chat: choices, dates and text, done in a few taps.
- 4
Answers go to work
They are saved on the contact and can add a tag, fill a Google Sheet row, open a deal or start a follow-up.
Three things that stop happening.
TodayYou send a website form. Half the people never open it.
With watuThe form opens inside the chat they are already in, and takes a few taps.
TodayName? Date? Time? Each answer needs another message.
With watuOne form collects everything in one go.
TodaySomeone types each reply into a sheet at the end of the day.
With watuAnswers are saved on the customer and can go to Google Sheets by themselves.
Who uses it, and for what
Gyms and studios
Free-trial bookings with batch and health notes collected in one go.
Clinics
Patient details taken before the visit, not at the counter.
Real estate
Budget, area and timeline captured from every ad enquiry.
Restaurants and events
Table bookings and party enquiries with date, time and headcount.
Not on this list? See watu for your kind of business
Everything inside
Live today unless markedSoonAdd-on
Ready to use
- Lead capture
- Book a demo or a visit
- Customer feedback and rating
- Support request
- Your own form and fields
Where you use it
- Send it from a chat
- Attach it to a campaign
- Use it inside a chatbot
- See who was sent it and who submitted
After they submit
- Answers saved on the contact
- Start an automationAdd-on
- Add a row to Google Sheets
- Create a deal or a ticket
Which plan? WhatsApp Forms are on every plan. Starting an automation from a submitted form needs the Automation Add-on.
See plans and pricesWorks best with
No. The form opens inside WhatsApp itself, on the phone they already use.
Names, choices, dates, ratings and free text. You name each field and choose the button label.
Onto the customer's record in watu. From there they can add a tag, start a follow-up or fill a row in your sheet.
Your customers are already messaging. Be ready.
We set up your official WhatsApp account with you, free. Live in days.
