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Website chat

Turn website visitors into customers, day and night

A chat bubble with your logo and colours on your website. It captures the visitor's name and number, answers with watu Copilot and drops the conversation into the same inbox as WhatsApp.

Your logo and colours, no codeEvery visitor saved to your CRMAnswered from the same inbox

Starts on your website, carries on in WhatsApp

9:41
Skyline HomesChat on skylinehomes.in
Today
Website chat
Do you have 2 BHK flats under 80 lakh?10:41
watu CopilotYes, in Wakad from ₹78 lakh. May I have your name and number to share the plans?10:42
Form sentBefore we share the plans10:43
WhatsApp
Wakad-2BHK-plans.pdfPDF · 6 pages
watu Copilot10:46
Message
Meanwhile, in watu
  • Visitor saved as a contact
  • Chat carries on in WhatsApp
  • Assigned to Neeraj for a call

*Illustration

What your team sees

The real website chat screen, running with sample data.

riyasboutique.in/festive
Riya’s BoutiqueSareesLehengasJewelleryGiftingDiwali Sale
THE FESTIVE EDITHandwoven silk,
made for Diwali.
Shop now · 20% off
Kanjivaram blue silk₹2,499
Banarasi purple₹3,899
Silver jhumkas₹899
Festive hamper₹1,499
Riya’s Boutique
● Online · replies instantly
Before we start
Karan Mehta+91 98••• ••210
Do you ship to Pune before Diwali?
watu CopilotYes Karan, free delivery to Pune in 2 days. This one is our bestseller:
Kanjivaram blue silk
₹2,499 · 3 left
Add
Continue on WhatsAppTalk to a person
New contact saved in watu
Karan Mehta · joins his WhatsApp and email history

*Illustration

How it works, step by step

  1. 1

    Design the chat bubble

    Choose your logo, colours and greeting in the widget builder, with a live preview.

  2. 2

    Paste one line into your site

    It works on any website. We help if you are stuck.

  3. 3

    Ask who is visiting

    A short form collects the visitor's name and number before or during the chat.

  4. 4

    Answer from the same inbox

    The chat lands beside WhatsApp, saved as a contact. A chatbot or watu Copilot can answer first.

Three things that stop happening.

Visitors who vanish

TodayPeople read your site, have one question and leave without a trace.

With watuThe chat bubble answers that one question and saves who asked.

A contact form nobody reads

TodayEnquiries land in an email inbox and are answered two days later.

With watuWeb chats arrive in the team inbox beside WhatsApp, with an owner.

After office hours

TodayYour site is open all night. Your team is not.

With watuwatu Copilot or your chatbot answers and books until your team is back.

Who uses it, and for what

Real estate

A visitor reading a project page asks one question and becomes a named lead.

Coaching and courses

Fee and batch questions answered on the course page, then followed up on WhatsApp.

Clinics

Patients book from the website at night without a call.

Service businesses

A quote request no longer waits in a contact-form mailbox.

Not on this list? See watu for your kind of business

Everything inside

Live today unless markedSoonAdd-on

The widget

  • Widget builder with live preview
  • Your logo, colours and greeting
  • Pre-chat form
  • Works on any website

The conversation

  • Lands in the shared inbox
  • Chatbots answer first
  • watu Copilot answersAdd-on
  • Files and pictures

The customer

  • Saved to your CRM
  • Pre-chat answers saved on the contact
  • Continue on WhatsApp
  • Website and online storeSoon

Which plan? Website chat is live today. Try it in your 7-day free trial.

See plans and prices

Works best with

Website chat: your questions

Still unsure? Book a demo and ask us anything.

Book a demo

No. Design the widget in watu, copy one line and paste it into your website. We help if you get stuck.

Into the same inbox as WhatsApp, Telegram and email, with the visitor saved as a contact.

Yes. Once you have the visitor's number, your team can carry on in the same thread on WhatsApp.

Your customers are already messaging. Be ready.

We set up your official WhatsApp account with you, free. Live in days.