Know what is working before the month ends
One dashboard for messages, campaigns, your team's response time, customer ratings, deals won and what you are spending with Meta.
What your customer sees, and what watu does
Tandoor HouseBusiness account- Rating counted: average now 4.7
- Resolved in 4 minutes: counted for Sana
- Added to this month's report
*Illustration
What your team sees
How the screen looks in watu, filled with sample data.
*Illustration
How it works, step by step
- 1
Open the dashboard
Messages, campaigns, chats, ratings and deals for the period you choose.
- 2
Look at a campaign
Sent, delivered, read and clicked, so you know what the offer brought.
- 3
Look at the team
Open and resolved chats, time to resolve and ratings, for the team and for each person.
- 4
Watch your number
Quality rating, sending limit and usage by message type, with alerts you set.
Three things that stop happening.
TodayYou sent an offer and can only guess what came back.
With watuSent, delivered, read and clicked for each campaign, in one row.
TodayCustomers wait and you find out from a complaint.
With watuTime to first reply and time to resolve are measured for the team and for each person.
TodayYour number's quality drops or sending is blocked, and you learn it mid-campaign.
With watuQuality rating, sending limit and balance sit on the dashboard, with alerts you set.
Who uses it, and for what
Restaurants
Ratings after each order show which outlet needs attention.
Sales heads
Deals won and reply times per person, without asking for a sheet.
Marketers
Which campaign was read and clicked, and which was ignored.
Support managers
Slow replies spotted before they become complaints.
Not on this list? See watu for your kind of business
Everything inside
Live today unless markedSoonAdd-on
Messaging
- Sent, delivered and read
- Campaign delivery health
- Usage by message type
- Click tracking (Growth and above)
Team and customers
- Open and resolved chats
- Time to resolve
- Customer ratings
- Engaged, quiet and lost customers
Money and health
- Deals won
- Number quality and sending limit
- Alerts you set
- Download reports (Growth and above)
- Intelligent reportsSoon
- Chat with your dataSoon
Which plan? The dashboard is on every plan. Downloading reports and click tracking start on Growth.
See plans and pricesWorks best with
Yes. Chats handled, response time and ratings are shown for the team and for each person.
From Growth you can download campaign, contact and team reports.
It shows your usage by message type and an estimate, so the Meta bill is not a surprise. Meta bills you directly.
Your customers are already messaging. Be ready.
We set up your official WhatsApp account with you, free. Live in days.
