watu Copilot answers your customers and briefs your team
watu Copilot replies day and night from your own prices, documents and FAQs. For your team it sums up a long chat in one click and drafts the next reply.
What your customer sees, and what watu does
- Read your price list and timings
- Booking saved on the customer
- Handed to Neha with a short summary
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Not just AI. A teammate who knows your business.
watu Copilot learns from your prices, documents and past chats. It talks to your customers, helps your staff and answers to you.
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What your team sees
The real watu Copilot screen, running with sample data.
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How it works, step by step
- 1
Give it what your business knows
Upload your price list, documents and FAQs. Copilot answers only from these.
- 2
Choose where it answers
Switch it on for the channels and the hours you want, for example after 8 pm and on Sundays.
- 3
It replies, books and hands over
Copilot answers in seconds, can use your flows to book or take an order, and passes the chat to a person when unsure.
- 4
Your team uses it too
One click gives a short catch-up of a long chat and a draft of the next reply to check and send.
Three things that stop happening.
TodayA customer asks your price. You are asleep. By morning they have bought elsewhere.
With watuCopilot answers in seconds from your own price list, on whichever channel they used.
TodayA colleague takes over and must scroll for ten minutes to understand it.
With watuOne click gives a short catch-up: what they want, what was promised, what is pending.
TodayYour team write the same careful answer many times a day.
With watuCopilot drafts the reply. Your staff read it, fix a word and send.
Who uses it, and for what

Salons and spas
Prices, timings and free slots answered at midnight, with the booking made.

Online stores
‘Where is my order?’ and size questions answered without a person.

Professional firms
First questions on fees and documents handled, then passed to the right partner.

Support teams
A new agent reads a three-line catch-up instead of sixty messages.
Not on this list? See watu for your kind of business
Everything inside
Live today unless markedSoonAdd-on
For customers
- Replies 24×7 on every channel
- Answers from your documents, prices and FAQs
- Books, quotes and takes orders with your flows
- Hands over to your team when needed
For your team
- One-click catch-up of a chat
- Drafts the next reply or a follow-up nudge
- Call prep before you phone
- Ask Copilot about any customer
- Copilot template writer
- Customer mood and buying profile
On the way
- Voice notes and more languagesSoon
- Your morning briefSoon
- Chat with your dataSoon
- Copilot calling agentSoon
Which plan? watu Copilot is an Add-on at ₹1,499 a month with 1,000 AI replies (about 250 to 300 chats). It is free on Growth and Pro 2- and 3-year plans and included in Unlimited with a fair use of 10,000 replies a month.
See plans and pricesWorks best with
Copilot answers from the prices, documents and FAQs you give it. When it is not sure, it hands the chat to your team instead of guessing.
About 250 to 300 chats a month. If you need more, another 1,000 replies is ₹1,199 a month.
No. Your conversations are not used to train any third-party AI model unless you choose to opt in.
Your customers are already messaging. Be ready.
We set up your official WhatsApp account with you, free. Live in days.






