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watu Copilot

watu Copilot answers your customers and briefs your team

watu Copilot replies day and night from your own prices, documents and FAQs. For your team it sums up a long chat in one click and drafts the next reply.

Answers only from what you give itHands over to a person when unsureFree on Growth and Pro 2- and 3-year plans

What your customer sees, and what watu does

9:41
Glow Salonwatu Copilot · replies instantly
Today
Are you open on Sunday? How much is a hair spa?10:40
watu CopilotYes, 10 am to 8 pm. A hair spa is ₹1,200 and takes 45 minutes.10:42
Any slot around 5?10:43
watu Copilot5:15 pm is free with Neha. Shall I book it?10:44
Book 5:15 pm
Another time
Book 5:15 pm10:45
Also, can I get a refund for last week?10:47
watu CopilotLet me bring in our manager for that. One moment.10:48
Message
Meanwhile, in watu
  • Read your price list and timings
  • Booking saved on the customer
  • Handed to Neha with a short summary

*Illustration

watu Copilotwatu CopilotThe AI teammate inside watu

Not just AI. A teammate who knows your business.

watu Copilot learns from your prices, documents and past chats. It talks to your customers, helps your staff and answers to you.

watu CopilotGlow Salon · WhatsApp
Is the hair spa open on Sunday? Price?
watu CopilotYes, 10 am to 8 pm. A hair spa is ₹1,200 and takes 45 minutes. Shall I book 5:15 pm?
From your price list, page 2
Can you do a bridal package for 12 people?
Not in your price list. Handed to Neha.

*Illustration

What your team sees

The real watu Copilot screen, running with sample data.

9:41
Glow Salonwatu Copilot · replies instantly
Today
Hi, any slot on Saturday?11:46 pm
Hi Divya! 🌸 Saturday has 11 am and 4 pm. Which suits you?11:46 pm
11 am. How much is hair spa?11:47 pm
Hair spa is ₹1,200. Booked Saturday 11 am with Neha ✅ Pay now to confirm?
11:47 pm
Pay ₹1,200 by UPI
✦ Answered by watu Copilot · no staff online
Message
watu Copilotwatu Copilotsits beside every chat
Karan Mehta
Customer since Jan 2025 · 7 orders · ₹42,300
82
Catch-up: Asked for 40 Diwali hampers on Instagram, then by email. Quote of ₹48,000 sent Monday, opened 3 times, no reply. Prefers WhatsApp, pays by UPI, usually orders on weekends.
😊 Mood: positive🔥 Ready to buyHindi or English
Next best steps
Follow up the quoteSend payment linkCall Sat 11 am
DRAFT REPLYHi Karan, your 40 hampers are held till Sunday. Shall I send the UPI link?
SendEditHindi
watu Copilot tonight
38
chats answered after closing
11bookings₹21,400paid
It answers from
Price list.pdfFAQs · 42 answersCatalog · 186 itemsWorking hours
Hands over to a person when unsure.
Sample numbers

*Illustration

How it works, step by step

  1. 1

    Give it what your business knows

    Upload your price list, documents and FAQs. Copilot answers only from these.

  2. 2

    Choose where it answers

    Switch it on for the channels and the hours you want, for example after 8 pm and on Sundays.

  3. 3

    It replies, books and hands over

    Copilot answers in seconds, can use your flows to book or take an order, and passes the chat to a person when unsure.

  4. 4

    Your team uses it too

    One click gives a short catch-up of a long chat and a draft of the next reply to check and send.

Three things that stop happening.

11:42 pm

TodayA customer asks your price. You are asleep. By morning they have bought elsewhere.

With watuCopilot answers in seconds from your own price list, on whichever channel they used.

A 60-message chat

TodayA colleague takes over and must scroll for ten minutes to understand it.

With watuOne click gives a short catch-up: what they want, what was promised, what is pending.

Typing the same reply

TodayYour team write the same careful answer many times a day.

With watuCopilot drafts the reply. Your staff read it, fix a word and send.

Who uses it, and for what

Salons and spas

Prices, timings and free slots answered at midnight, with the booking made.

Online stores

‘Where is my order?’ and size questions answered without a person.

Professional firms

First questions on fees and documents handled, then passed to the right partner.

Support teams

A new agent reads a three-line catch-up instead of sixty messages.

Not on this list? See watu for your kind of business

Everything inside

Live today unless markedSoonAdd-on

For customers

  • Replies 24×7 on every channel
  • Answers from your documents, prices and FAQs
  • Books, quotes and takes orders with your flows
  • Hands over to your team when needed

For your team

  • One-click catch-up of a chat
  • Drafts the next reply or a follow-up nudge
  • Call prep before you phone
  • Ask Copilot about any customer
  • Copilot template writer
  • Customer mood and buying profile

On the way

  • Voice notes and more languagesSoon
  • Your morning briefSoon
  • Chat with your dataSoon
  • Copilot calling agentSoon

Which plan? watu Copilot is an Add-on at ₹1,499 a month with 1,000 AI replies (about 250 to 300 chats). It is free on Growth and Pro 2- and 3-year plans and included in Unlimited with a fair use of 10,000 replies a month.

See plans and prices

Works best with

watu Copilot: your questions

Still unsure? Book a demo and ask us anything.

Book a demo

Copilot answers from the prices, documents and FAQs you give it. When it is not sure, it hands the chat to your team instead of guessing.

About 250 to 300 chats a month. If you need more, another 1,000 replies is ₹1,199 a month.

No. Your conversations are not used to train any third-party AI model unless you choose to opt in.

Your customers are already messaging. Be ready.

We set up your official WhatsApp account with you, free. Live in days.