Send one offer to exactly the right people
Pick a segment, see what it will cost before you send, deliver in minutes on the official API, then follow up only with the people who read but did not buy.
What your customer sees, and what watu does
Riya's BoutiqueBusiness account
watu CopilotGreen kurta set₹3,999 after the offer · size M10:45- Cost shown before sending
- Delivered and read: counted
- Clicked: added to the follow-up list
*Illustration
What your team sees
The real broadcasts screen, running with sample data.
▣Riya’s BoutiqueMy workspace · OwnerBroadcastsSearch or type a command⌘K◐ Balanced ▾+ New
If WhatsApp fails, watu tries RCS, then SMS, then email.
Smart send: best time per customer
Riya's BoutiqueBusiness accountwatu CopilotYes! 3 left. Shall I add one to your cart?7:04 pmMeera JoshiOrdered ₹2,499Suresh IyerRead
Divya MenonClicked
Rohit DasReadSunita PatilDelivered*Illustration
How it works, step by step
- 1
Choose who gets it
Build a segment from tags and fields, or upload a CSV. For example: bought in the last 90 days, in Pune.
- 2
Pick an approved template
Add a picture, buttons and the customer's name. Start from one of our ready examples if you like.
- 3
See the cost, then send or schedule
watu shows the estimated Meta charge before you press send. Send now or pick a date and time.
- 4
Follow up on what happened
See sent, delivered, read and clicked. Send a second message only to the people who read but did not buy.
Three things that stop happening.
TodayYou blast an offer from a personal number and the number is blocked.
With watuCampaigns go out on the official WhatsApp Business API with approved templates.
TodayLoyal customers and cold leads receive the same message, and most ignore it.
With watuSegments built from tags and fields: ‘bought in the last 90 days, Pune’.
TodayYou sent 2,000 messages and cannot tell who read, clicked or bought.
With watuSent, delivered, read and clicked for every campaign, and one tap to retarget.
Who uses it, and for what
Retail and fashion
Festival offers go to past buyers, with a second nudge to those who opened it.
Coaching and schools
Batch timings, fee reminders and results reach every parent at once.
Restaurants
A weekend offer to people who ordered this month, sent on Friday at 5 pm.
Online stores
Back-in-stock and sale alerts to customers who asked for that product.
Not on this list? See watu for your kind of business
Everything inside
Live today unless markedSoonAdd-on
Sending
- Broadcast campaigns
- Campaign scheduler
- CSV scheduler
- Cost shown before you send
- Carousels, buttons and pictures
- SMS and RCS campaigns
Audience
- Smart audience segments
- Tags and custom fields
- Unlimited contacts
- Consent recordsSoon
After sending
- Retargeting by response
- Click tracking (Growth and above)
- Automatic retry of failed messages (Growth and above)
- Download reports (Growth and above)
- Copilot template writerAdd-on
- Campaign creatorSoon
Which plan? Broadcasting, retargeting and both schedulers are on every plan. Click tracking, automatic retry and report downloads start on Growth.
See plans and pricesWorks best with
watu charges nothing per message. You add your own card in Meta's billing settings and Meta charges you directly at its own rate. You see the estimated cost before you press send.
As many as Meta allows your number. watu adds no speed cap of its own; your limit grows with your number's quality rating.
No. With the official API, approved template messages reach customers who have agreed to hear from you, saved or not.
Your customers are already messaging. Be ready.
We set up your official WhatsApp account with you, free. Live in days.
